1.1 Introduction
This Privacy Policy explains how we collect, use, store, disclose and protect the personal information of users and customers who visit and use our website, mobile application and online shopping services (collectively referred to as the "Service"). This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other applicable global data protection laws. By accessing and using our Service, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy.
1.2 Information We Collect
We collect two categories of information from users: personal identifiable information and non-personal usage information. Personal information includes but is not limited to your full name, email address, phone number, shipping address, billing information, payment details, and order history information you voluntarily provide during account registration, order placement and customer service consultation. Non-personal information includes device type, browser version, IP address, website access time, page browsing records, traffic source and other anonymous usage data generated during your use of the Service.
1.3 Use of Collected Information
We use your personal information to process and complete your product orders, arrange logistics delivery, provide after-sales service, verify user identity, send order updates and service notifications. We also use non-personal data to optimize our website operation, improve product and service quality, analyze user consumption preferences, and carry out standardized platform operation and security maintenance. We will not sell, rent or lease your personal information to any third party for commercial purposes without your explicit written consent.
1.4 Information Storage & Protection
We adopt industry-standard encryption technology, secure server protection and internal data management mechanisms to protect your personal information from unauthorized access, disclosure, tampering and loss. Your data will be stored only for the period necessary to fulfill the purposes for which it is collected, or as required by applicable legal and regulatory requirements. After the valid period, we will securely delete or anonymize your personal data.
1.5 User Rights
You have the right to access, correct, update and delete your personal information stored on our platform. You may also withdraw your consent for data processing at any time, request data portability, and lodge a complaint with local data protection authorities if you believe our data processing behavior violates relevant laws. To exercise your rights, please contact our customer support team via official email.
1.6 Third-Party Services
Our Service may contain links to third-party websites, payment channels and logistics service providers. We have no control over the privacy policies and operation rules of third-party platforms. Your browsing and use of third-party services shall be subject to their respective privacy policies, and we shall not bear any legal liability for third-party data processing behaviors.
1.7 Policy Updates
We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal changes. The updated policy will be published on our official website with the revised effective date. Your continued use of the Service after the update constitutes your acceptance of the revised Privacy Policy.
