We welcome all customer inquiries regarding product consultation, order issues, shipping status, return & refund requests, after-sales support, and business cooperation. Feel free to contact us via the following official channels.
Official Contact Information
Company Name: Guiping Mule Feimai Sports & Casual Apparel Factory
Email Address: 942399948@qq.com
Response Time: We will reply to all valid emails within 24–48 business hours (UTC+8, excluding weekends and Chinese public holidays).
Company Registered Address: Phase 2, Mule Town Industrial Park, Guiping City, Guangxi, China
Business Hours
Monday – Friday: 09:00 AM – 06:00 PM (UTC+8)
Weekends & Official Public Holidays: Closed
Contact Form Guidelines
When submitting your inquiry, please kindly state your order number, product name and specific questions in detail. For problems such as damaged goods, wrong items or quality issues, please attach clear photos or videos to help us resolve your case efficiently.
Important Notice
1. All personal information you submit will be processed in strict accordance with our Privacy Policy, only for replying to your inquiry and after-sales processing.
2. Please do not send any credit card, payment password or other sensitive private information via email or contact form to avoid information leakage.
3. All service consultations and disputes shall be subject to our official Terms of Service and the jurisdiction of the courts of China.